Owen Raun Interviews Deana Turner With The Better Business Bureau

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Owen Raun with Online Mortgage Podcast interviews Deana Turner with the Better Business Bureau. Deana is the Spokesperson and Vice President of Government and Public Affairs Supporting the South Texas Region of the BBB. :
Owen Raun with Online Mortgage Podcast interviews Deana Turner with the Better Business Bureau. Deana is the Spokesperson and Vice President of Government and Public Affairs Supporting the South Texas Region of the BBB. Deana gives her views on fair lender practices and shares her experience with consumer and lender interaction. The recent mortgage lender upheaval has caused an increase in consumer inquiries and complaints about lenders. Deana explains how lenders can better work with consumers to avoid complaints and handle the complaints that do arise. She also advocates consumer research and sheds some light on on-line lenders vs. local lenders.